Privacy policy

Effective Date: [Insert Effective Date]

Last Updated: [Insert Last Updated Date]

This Privacy policy describes how Incosmetic (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal data when you visit and interact with the website https://incosmetic.eu/ (“Website”). It also explains your rights regarding your personal data.

By accessing or using the Website, you accept the terms of this Privacy Statement and consent to the practices described herein.

1. Controller of Personal Data

Incosmetic EU
Registered Address: [Insert Address]
Email: [Insert Contact Email]
Telephone: [Insert Contact Telephone]

You may contact us at any time regarding questions about personal data, exercising your rights, or privacy preferences.

2. Personal Data We Collect

We collect personal data that you directly or indirectly provide to us, including:

a. Data You Provide Directly

  • Contact Information – name, email address, telephone number.

  • Account Credentials – username, password (if applicable).

  • Purchase Information – billing/shipping address, order details (if e-commerce functions are enabled).

  • Communications – messages you send to us (support requests, inquiries, feedback).

b. Automatically Collected Data

When you interact with our Website, we automatically collect technical data such as:

  • IP address

  • Device information (type, operating system, browser)

  • Log information (pages visited, time and date)

  • Cookies and similar tracking technologies

c. Third-Party Data

We may receive personal data about you from third-party services such as analytics providers, advertising partners, or payment processors.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

Service Delivery

  • Process orders and transactions

  • Provide customer support

  • Manage your account

Marketing and Communications

  • Send newsletters or promotional emails (with consent)

  • Provide updates about products, services, offers

Improvement and Analytics

  • Understand how users interact with the Website

  • Improve Website performance, features, and user experience

Security and Legal Compliance

  • Detect and prevent fraud, abuse, or security threats

  • Comply with legal requirements and enforce our Terms of Service

4. Legal Bases for Processing (GDPR)

When applicable under the General Data Protection Regulation (GDPR), we process personal data based on the following legal bases:

  • Consent: where you have given clear consent.

  • Contractual Necessity: to fulfill our obligations under a contract with you.

  • Legal Obligation: to comply with applicable laws.

  • Legitimate Interests: for business operations such as analytics and security, subject to your rights.

5. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, and similar technologies to:

  • Enable core functionality

  • Remember preferences

  • Analyze usage patterns

You can manage cookie settings via your browser settings or controlled consent prompt where provided.

6. Third-Party Services

We may share personal data with:

  • Payment Processors (e.g., Stripe, PayPal)

  • Web Hosting Providers

  • Analytics Providers (e.g., Google Analytics)

  • Email Marketing Platforms (e.g., Mailchimp)

These third parties are authorized to use your personal data only as necessary to provide services to us.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Statement

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Specific retention periods vary based on data type and legal requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no data transmission over the internet or storage system can be guaranteed 100% secure.

9. International Data Transfers

Personal data may be processed or stored outside your country of residence, including within or outside the European Economic Area (EEA), where our service providers operate.

When we transfer personal data internationally, we ensure that adequate safeguards are in place (such as Standard Contractual Clauses or other legal mechanisms).

10. Your Rights

Depending on your jurisdiction (e.g., EU residents under GDPR), you may have the following rights:

  • Access: request a copy of your personal data

  • Correction: correct inaccurate or incomplete data

  • Deletion: request deletion of personal data

  • Restriction: limit how your data is used

  • Objection: object to processing based on legitimate interest

  • Data Portability: receive your data in a structured format

  • Withdraw Consent: withdraw consent at any time

To exercise your rights, contact us at the contact information above.

11. Children’s Privacy

Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

12. Updates to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements.

We will post the updated Privacy Statement with the “Last Updated” date at the top.

13. Contact Us

If you have questions about this Privacy Statement, your personal data, or privacy practices, please contact:

Incosmetic EU
Email: [Insert Contact Email]
Telephone: [Insert Contact Telephone]
Address: [Insert Address]